CHI event/course cancellations will only be processed by calling our registration department directly at +1-800-860-1543 or emailing register@chiu.edu. Please indicate whether you would like to: 1) transfer, or 2) be refunded, as outlined below. Unless a refund is specifically requested, any payments associated with the cancelled event/course will be retained by CHI but remain available to transfer (if eligible).

CHI will confirm all cancellation requests by email. If the student does not receive a confirmation of cancellation within three business days of the request, the student should call +1-800-860-1543 or email register@chiu.eduto reconfirm.

International students attending an on-site event/course are responsible for any government customs, regulations, and restrictions. If a student is refused entry into the country of the event/course, the standard cancellation policies will apply.

Financial responsibility remains with the student for all event/course fees unless a proper cancellation request is received and confirmed by CHI prior to the start of the event/course.

To reschedule an event/course by rolling your enrollment and any associated payments over to a different offering, a transfer may be requested. Events/courses may only be transferred if requested one or more days prior to its start date.

The student is responsible for paying any increase between the registered event/course and the event/course transferred into. An event/course can be transferred only ONCE. After the transfer, the registration is no longer transferable, and any payment associated with it is no longer refundable.

Fees

The following transfer fees apply as measured by the number of calendar days prior to the original event/course start date that the cancellation was requested. The fee is calculated based on the total event/course cost.

• 30 or more days: No fee
• 29 days - 1 day: 10% fee
• Events/courses that have already begun are no longer eligible to be transferred.

For Chi Germany classes:

• 30 or more days: No fee
• 29 days - 15 days: 10% fee
• 14 days or fewer: No transfer permitted

Refunds for event/course cancellations will be credited back to the original payment source. In extenuating circumstances, students may be contacted for other refund arrangements such as a check or wire transfer. Refund requests should be sent to register@chiu.edu.

Fees

All applicable fees are withheld from the refund.

Cancellation Fees:

When a refund is requested, the following cancellation fees apply as measured by the number of calendar days prior to the event/course start date that the cancellation was requested. The fee is calculated based on the total event/course cost.

For Chi Germany events/courses:

• 61 or more days: No fee
• 30 - 60 days: 25% fee
• 15 - 29 days: 50% fee
• 11 - 14 days: 75% fee
• 10 or fewer days: 100% fee

For events/courses with payment due upon registration:

• 30 or more days: No fee
• 15 - 29 days: 25% fee
• 8 - 14: 50% fee
• 7 or fewer days: 100% fee

For events/courses with payment due thirty and sixty days prior to its start date:

• 61 or more days: No fee
• 30 - 60 days: 25% fee
• 15 - 29 days: 50% fee
• 8 - 14 days: 75% fee
• 7 or fewer days: 100% fee

For events/courses with payment due ninety days prior to its start date:

• 91 or more days: No fee
• 61 - 90 days: 25% fee
• 31 - 60 days: 50% fee
• 15 - 30 days: 75% fee
• 14 or fewer days: 100% fee

Deposit:

Upon registering for an event/course, students pay a non-refundable deposit to reserve their seat. Unless the cancellation fee is in excess of the deposit, the deposit will act as the cancellation fee.

Processing Fees:

All refunds are subject to a 4% processing fee, which is withheld from the total refund amount.